Catholic Family Counselling Centre is a NON-DENOMINATIONAL professional counselling agency that has been helping children, individuals and families since 1952.

mission statement
Catholic Family Counselling Centre exists so that people find the strength, skills and confidence to deal with life’s challenges and opportunities.

Our services are available to all individuals and families in Waterloo Region and neither religious affiliation nor ability to pay is ever a determinant of service. During the past year, we provided individual, marital, family, and group treatment services and programs to over 18,000 community members.

Dynamic and innovative, Catholic Family Counselling Centre pioneered the development of the nationally acclaimed OUTCOMES EVALUATION PROGRAM, an evaluation mechanism that empirically demonstrates the positive impact of our work with our clients. This evaluation program has been so successful that it has been adopted and implemented by 35 Family Service Agencies across Canada.

community governed
The agency is directed by a voluntary Board of Directors composed of esteemed community leaders committed to improving the well-being of the Region’s children families, individuals and the community.

CFCC has a very diversified funding base, with only about 28% of operating funds coming from government grants. The balance of agency revenue comes from the United Way, user fees, creditor donations, service clubs, foundations, corporate donations, workplace employee assistance programs and user fees paid by agency clients. Since opening in 1952, Catholic Family Counselling Centre has experienced more than 50 years of continuous growth in programs, services and revenues.

In 1998, Family Service Canada awarded CFCC its prestigious “Leadership Award/ Prix d’Excellence National Award of Excellence” for “exceptional contributions to the well-being of families in Canada.

CFCC is an accredited member agency of Family Service Canada, Family Service Ontario, Ontario Association of Credit Counselling Services, and the Family Services National Employee Assistance Program. CFCC is also a member agency of the United Way of Kitchener-Waterloo and Area.

All professional counselling staff at CFCC have a minimum of a Masters degree in Social Work or a related field. All professional staff meet the licensing and certification requirements of their profession in the Province of Ontario. Professional certifying bodies to which CFCC staff belong include the Ontario College of Social Workers and Social Service Worker, Ontario Association of Marriage and Family Therapy and The College of Psychologists.

Catholic Family Counselling Centre is committed to serving our entire community – our reception and intake services are TTY-accessible, our physical facilities are barrier-free, and we have counsellors who can communicate in languages from the former Yugoslavia, French, Slovenian and Russian.

A commitment to working collaboratively with community stakeholders is at the core of all agency activities. Some of our current partners include the Waterloo Catholic District School Board, K-W Alzheimer Society, Seniors and Medication Project, Community Action Program for Children (CAPC), Karen Walk Neighbourhood Association, inversion tables – inversiontabledoctor.com , Woolwich Community Services, and the Sexual Assault Treatment Centre and the Waterloo Region Wraparound Initiative.

Throughout its long history, CFCC has distinguished itself by a commitment to forging productive, community-wide partnerships, leadership in formulating and implementing rigorous evaluation mechanisms, consistent fiscal responsibility, strong entrepreneurial vision, and by exemplary standards of service and professional integrity.